Stubhub Near Disaster
My mom called me with a ’scary’ story that has a good ending. Apparently, Stubhub had called my house about the two tickets I had purchased to the Yzerman retirement ceremony for $275 each in section 116, row 10 - which is an amazing deal since I bought them less than 20 minutes after the game announcement. Anyways…the guy who I had bought the tickets from backed out and refused to send them to me even though he had already confirmed the sale. My heart dropped when my mom told me this because I couldn’t get upper bowl seats for that cheap now.
But then Stubhub found two other tickets in the same row and section even though it cost them at least twice as much as the $275 price and I get my good tickets still. They’re actually being shipped right now! I was soo happy that there was a happy ending to that story. I would have been pissed off if the guy backed out and I got screwed over. Anyways, yay for Stubhub taking action and keeping their customer happy! 
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3 Responses to “Stubhub Near Disaster”
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October 13th, 2006 at 12:55 am
Good for stub hub!!! Watch out, they’re going to be facing an uphill battle in the next few years as sports teams realize they can capture additional revenue by forcing ticketholders to use team-based reselling services rather than ebay, stub hub, etc.
http://www.gothamist.com/archives/2006/09/24/yankees_crack_d.php
October 13th, 2006 at 7:59 am
I’d probably go crazy if that happened to me. The sort of “student kills five in shopping centre” crazy.
October 14th, 2006 at 2:50 am
They work with a bunch of teams
http://www.stubhub.com/partners#teams